Shipping policy
Shipping
We offer free shipping to Mainland USA
All orders are shipped from our USA warehouse in Illinois, USA.
You can only order 6 items in one order. If you need more, please put in another order.
How much is Shipping?
USA Mainland
Canada
We ship to Canada with USPS First Class or Priority International. The cost will depend on the order delivery location and weight. Delivery can take 9 to 27 days. You are responsible for paying any import duty, but should have no extra admin fees. Final delivery is with Canada Post.
How long will it take to get my shoes?
USA - Expedited orders* received before 4pm should be dispatched from our warehouse in 1 to 2 business days. Free delivery should be dispatched from our warehouse in 2 to 4 business days.
*Expedited shipping is (UPS Next Day Air, UPS Next Day Air Saver, UPS 2nd Day Air, USPS Priority Mail Express).
Canada - orders should be dispatched from our warehouse in 2 to 4 business days.
When the shoes have been dispatched, you will receive tracking information by email so you can check on progress.
Please check in email spam filter folder if you do not receive this information.
When will my order arrive?
We provide tracking numbers with all orders. Once a package with a tracking label has left our warehouse we no longer have any control over the shipping process. Please contact the delivery service and use the provided tracking number with any questions regarding the whereabouts of your package.
Where do we ship?
We ship to USA, all mainland states including Alaska and Hawaii, and Canada from this website.
For delivery to UK, please use our UK webshop and Europe use our EU webshop.
Restrictions
You are responsible for ensuring the shoes are delivered to a safe place - Freet Footwear is not responsible if items are delivered as instructed but then the items ar stolen.
Deliveries cannot be made to PO Box addresses.
Any orders to be sent to a business, hotel or a third party courier, are entirely at the risk of the client. Therefore, we regret to inform, that we cannot accept any liability for orders that fail to arrive to the hotels or third party courier, or are damaged on receipt. We will, however, do what we can to help in such a case.